Whistleblowing Channel
Who can use it?
The Whistleblowing Channel is a communication tool.
It can be used by employees of the organization
as well as other people who have a relationship with the entity.
For example:
• Users.
• Volunteers.
• Customers.
• Families.
• People who collaborate with the organization.
• Donors
Objective
The Whistleblowing Channel has two purposes.
On the one hand,
resolve legal or ethical questions
about some behavior.
On the other hand,
receive complaints about actions or behaviors
which go against the law
or the entity’s Code of Conduct.
Som — Fundació is in charge
to resolve these complaints.
Important
Ethics
A set of rules and regulations
that govern behavior of people.
Ethics is about people.
For example:
About what is good or bad.
Operation
The Responsible for Compliance
is in charge of the Whistleblowing Channel
with the help of professionals outside the organization.
They all take the necessary steps
to answer questions and complaints.
The Responsible for Compliance
ensures that all complaints received
are analyzed independently and confidentially.
The Responsible for Compliance it also ensures
that both the identity of the person which raises the doubt
and the identity of the accused person
will not be disclosed.
Only the necessary people will have information
about the case.
More information about the Whistleblowing Channel in complex language
Confidencial:
It’s something which is done or said
with confidence to another person
to keep it a secret.